AHSAN UL ABEDIN
13408 Forest Glen Rd.
Woodbridge, VA 22191. USA
Tel. +1 (202) 730-5974 Mobile: +1 (202) 630-5182
E-mail: Shan@AbedinSolutions.com |
Objective |
Advance
career from IT background to a business analyst, to develop and lead business to
a top position in this exceedingly competitive global economy. Optimal opportunity would be to find a
position that allows utilizing MBA skills to analyze the marketing, operations,
and financial objectives of a corporation, to study competitors and develop
strategy from integration, deep understanding, and application of modern
technology and cloud computing, to identify new opportunities, and to achieve a
sustainable competitive advantage. |
Summary |
Mr. Abedin has over 7 years
of experience working on IT infrastructure: LAN/WAN, VPN technology, Cyber
Security, supporting desktop/server/network equipment, integrating and
supporting voice/data communication systems.
When comes to keeping the client environment one step ahead, Mr. Abedin
believes in early detection and resolution of issues to keep mission critical
applications ongoing, meaning “NO DOWNTIME”.
That resolution at times
meant testing and adopting new technology on enterprise level. Such as the
designing and migrating of network systems of American Diabetes Association
(ADA) from Novell to Microsoft, Exchange migration from GroupWise/Citadel to
Exchange 2003/2010, Domain migration, Voice migration from analogue PBX to
digital to VOIP, multi-branch VPN tunneling, support from desktop/laptop to
network level tier1-4 to cover AD, DNS, DHCP, virtualization adopting Microsoft
Hyper-V or EMC’s VMware ESX/GSX, storage management, backup, security.
His bachelor’s degree in
molecular biology and computer science prepared him to work in GLP environment,
keeping excellent documentation and having attention to detail, a key
characteristic in IT support. His
recently acquired Master’s degree, MBA in Cloud Computing has added a business
vision to his technical background. MBA
has empowered him with tools to analyze and understand the business perspective
of the IT landscape. His master’s
dissertation allowed him to study other scholarly works done on Cloud Computing,
understand its business value and best way to align with a business strategy to
achieve competitive advantage.
Mr. Abedin possesses
excellent social skills. Many clients
gave him the responsibility to formulate network, user policies: SOPs, writing
training manuals, enforce network policies via GPO. A Belbin test conducted during academic
session at the Dublin Business School rated Mr. Abedin as an excellent team
player. He is admired by his peers and
colleagues for his patience, caring, calm manner, ability to solve problems,
perhaps at times persistent effort yet knowing when to implement alternate
method, honesty and diligence. |
Research
Experience |
Master’s
Dissertation:
How Cloud Computing is Changing
Pathways to Competitive Advantage: a qualitative study conducted to
observe and analyze how cloud computing is reshaping the competitive business
landscape and what new approaches are being adopted to achieve sustainable
advantage. The work followed Saunders’
Research Onion Framework. Primary data
obtained via inductive mono method of interviews from industry experts. Secondary data was obtained from critically
reviewing scholarly sources. The comparison between the two validating some of
the current business models but also revealed gaps in literature. Post analysis revealed where cloud computing
stands today and what options industries have to strategize their approach
towards sustainable success.
Published
Work:
Abedin,
Ahsan Ul. “How Cloud Computing is
Changing Pathways to Competitive Advantage.” Dublin Business School, 2014
|
MBA Teamwork
Experience |
A
Contemporary Analytical Study of The Coca-Cola Company (NYSE:
CO):
As a team leader conducted a study to understand Coca-Cola’s global management
scheme, its marketing strategy, market entrance. Quick ratio analysis of Coca-Cola’s published
annual financial report and it’s comparison to rival Pepsi revealed company’s
financial status and relation to consumers, stakeholders, financers. In depth 4V, Input Transformational model
studies of Coca-Cola’s operations revealed its efficiency and how Coca-Cola
maintains its success.
Develop
& Test Cloud Service: WordPress Development on the Cloud:
Led a team to research different cloud vendors and test their platforms in order
to understand what each vendor provided as a service, the loop holes in
contracts, differences among different products. As a test case, a WordPress site was
developed to test different features of the cloud such as prototyping
development, efficiency, reliability, cloud security, billings systems, backup
systems, vendor responsibility. Amazon EC, Google and Microsoft Azure platforms
were tested. The impact of social media (Facebook, Twitter, and LinkedIn) on
business in the cloud and its opportunities were explored as well as testing the
impact and developing strategy via google analytics, to promote site rating,
content management, search engine optimization (SEO) that showed drastic impact
on marketing, venturing into new territory and competitive rivalry in the
cloud.
|
Work
Experience |
7+
years, Enterprise Network Engineer, design, implement, Administer complex
network environments using Microsoft Windows, Cisco and complex TCP/IP networks;
provide tier1-4 level support for LAN/WAN/VPN Technology,
Hardware/Software/Messaging E-mail Systems (Microsoft Exchange), Phone
(VOIP/PBX) Management/Upgrade/Support, IT Budget/Asset Management, EMC VMware
virtualization technology, Microsoft hyper-v, SAN/Tape Backup Solutions,
Enterprise Antivirus Symantec/TrendMicro, Google/Barracuda
Anti-Spam. |
Education |
MBA in Cloud Computing, Nov,
2014 – Liverpool John Moores University in association
with Dublin Business School, Ireland.
BA, Molecular Biology/minor in Computer
Science, Jan,
2001 – University of Virginia,
US
Pre-Clinical/Pre-req
for MS Program, Montgomery College, 2001-2003- MD, US.
Special
Awards:
Dean’s list: Fall ’96, Spring ’97, Honor Roll: Fall ’97, Spring
’98,
Spring ‘03
Microsoft
Certified MPN Sales & Services
EMC’s
Velocity Affiliate Enablement – 2011 Velocity Affiliate Development for Sales
EMC’s
Velocity Affiliate Enablement – 2011 Velocity Affiliate Development for
SE
Bilingual:
Bengali, Urdu, Hindi, Arabic (Intermediary
Level) |
Key
Skillsets |
Infrastructure
Support:
·
Cisco
router, firewall, switches/catalysts, Wi-Fi access points, VPN --- from internet
connectivity to vLAN inside.
Systems:
·
Domain/Forest,
DNS, DHCP, Windows Active Directory (AD), Group Policy
(GPO)
·
Domain
Migration/Upgrade
·
User/Mailbox
Creation/Management/Exchange Backup, IIS Services, Windows Server Update
Services (WSUS), FTP, Distributed File System (DFS) Server, Print
Server
·
Virtualization:
Consolidating Physical Servers to Virtual (Microsoft Hyper-v, virtual server,
EMC Storage/SAN/VM Environment Supported/Deployed), VMware ESX, ESXi, GSX
Servers, vSphere 4, VMware converter.
Back-up/virus
scanner:
·
McAfee,
Symantec Ghost 10.0
·
VERITAS
Backup Exec 10d/11. Create, monitor, and
manage backup jobs.
·
Install
and configure ISCSI SAN, tape drives.
·
Acronis
Enterprise/Snap-in Deploy
·
Symantec
Corporate Edition 10.0/2007
·
Symantec
Scanner for SMTP Exchange 4.5, Setup/Manage Spam Policies
·
Google
Postini Anti-Spam
·
Warlock
anti-spam
·
Barracuda
Spam Filter
·
TrendMicro,
Grisoft AVG, Clamwin.
Network
Monitor/Security:
·
LANDesk,
Remedy, MRTG, PRTG, nTOP deployment and monitoring for preemptive intrusion
detection, bandwidth usage.
·
Hardware,
software auditing, inventory management
·
Patch
management using tools like Shavlik, LAN Sweeper Premium, Spiceworks, and
Microsoft WSUS.
Object
Oriented Programming:
·
Borland
C++ 4.5, Visual Basic 6.0, Microsoft Visual C++ 6.0 including APIs to design GUI
application.
Internet
and WWW:
·
JavaScript,
XML, HTML, XHTML, Microsoft InterDev 6.0.
Database:
·
Install
and configure SQL server 2000/2005/2008, Oracle 8, ERWin, Access 2003/2007/2010,
Visual Studio .NET 2003 deployment, Reporting Services, Crystal Reports 9-11,
and Business Intelligence.
Hardware:
·
Experienced
in computer architecture, fundamental microprocessor design & computer
organization. Repair various lines of
IBM, Dell, HP, Sony laptops/Desktops/ProLiant, Dell Servers, upgrade memory,
SCSI/SATA/USB hard drives, and RAID systems, and rebuild computer and
servers.
·
Troubleshoot
hardware failure, Installation/Configuration of most Net gear/Linksys wireless
router models
·
NEC
Electra Elite SAT PBX/phone system, Altigen PBX/phone system, Microsoft Office
Communication Server 2007, Build & Deploy VOIP PBX like Trixbox, Digium
Switchvox, Cisco & Polycom VOIP phone systems
·
Setup,
maintain, troubleshoot various lines of large scale printers of Minolta, Canon
printers, HP fax server
Operating
Systems:
·
Windows
95, 98, NT, XP, Vista, 7, 8; Windows Server 2000, 2003, 2008, 2008
R2.
E-mail:
·
Design,
install, configure, migrate or upgrade Exchange
(2000/2003/2007/2010)
·
Migration
from Novell GroupWise to Exchange
2010
·
Migration
from Citadel to Exchange 2010
·
Setup
Client Outlook 2000/2003/2007/2010
·
Support
and manage Exchange/POP3/SMTP
·
Deploy
and maintain Blackberry Enterprise
Server (BES), Support Blackberry Internet Services(BIS), Microsoft ActiveSync,
iPhone support on corporate level, internet mail viz: Yahoo, AOL, Hotmail,
G-mail, Mobile Devices (Blackberry, Treo, iPhone
supported).
Applications
Software:
·
MS
Office 2000/2003/2007/2010, Adobe Acrobat X, Photoshop 5.0. Flash/Dreamweaver
CS5 |
Chronological
Experience |
Abedin Solutions,
LLC |
Job Title:
President/Owner |
Start Date:
May 2007 |
Current
Engagement |
Duties included
providing IT consulting to clients, manage accounting, marketing, sales, and
promotion of Managed IT Services, Hosted Exchange/SharePoint solutions. Where
Managed IT services include remote and day to day support for router, firewall,
VPN, network design, domain management, group policy, exchange messaging system,
server & client side support, phone/PBX management; our hosted services
include hosted Exchange, SharePoint, BES, Office Communicator, Secure FTP
running off our secure platform at trusted data warehouse location, backed up
daily and securely. Being sole proprietor owner of Abedin Solutions,
responsibilities didn’t end at managing partnership with Microsoft, Cisco, LAN
Sweeper, Simple Signal, Speakeasy, and other trusted vendors to resell
individual
or volume licensing, hardware/software renewal, sell SIP trunks, setting up VOIP
solution. Abedin Solutions LLC is also
affiliated with software developers as well as business contacts in middle east
to assist enterprise customers on larger projects from contract acquisition to
development. |
Symonds Associates
LLC |
Job Title:
Network Administrator/Support |
Start Date:
May 2010 |
Current
Engagement |
Duties
included migrating data from Citadel & Exchange 2003 and merge them onto
Exchange 2010 platform, provide day to day remote support, network management,
companywide patch management, manage hardware (computer, server, router)
inventory, software licensing inventory, keep PCI compliancy using inventory
tools like LAN Sweeper, Spiceworks, manage network documentation, IP setup. Testing internal/external security loopholes
and take pre-emptive caution retain safe lockdown
solution. |
American
Diabetes Association |
Job
Title: Outlook 2010 Specialist (Trainer/Tier3
Support) |
Start
Date: September 2010 |
End
Date: October 2010 |
Duties
included developing training manuals/guides for the helpdesk as well as
companywide introduction to Outlook 2007 and Outlook Web App 2010. The position held intermediary between
Exchange Admin and helpdesk support team in terms or testing and making the
transition from GroupWise mail system to Microsoft mail system. Any Tier3 issue not resolved by exchange
admin or the helpdesk team was also dealt with. |
American
Diabetes Association |
Job
Title: System/Network Administrator |
Start
Date: October 2008 |
End
Date: November 2009 |
Duties
included building Dell servers with Win2k3 R2; Integrate all 100 sites under one
AD (it was part of Novell to Microsoft migration project). Troubleshoot & train the IT team whenever
needed. Setup and deploy GPO, backup
solution, DFS fileserver, test and recommend software to be used to push MSI
packages to client nodes. Deploy
disaster protection software like undelete 2009 server to protect against
accidental deletion of network share.
Take part in PC deployment, writing SOPs on the procedure to be followed
by the helpdesk. During nationwide
server/client deployment/refresh, it was essential to create & manage
hardware inventory, audit software inventory, work with finance and procurement
departments. |
Harmony
Information Systems |
Job
Title: Network Consultant |
Start
Date: July 2006 |
End
Date: July 2007 |
Duties
included daily management of the exchange server/mailbox/user/backup
management. Deploy/Manage WSUS for all
computers/servers; configure/manage VERITAS Backup for fileserver/e-mail
server. Work with the development
department in setting up Certificate server/websites/SQL 2000/2005 Servers,
Reporting, Monitor affluent Bandwidth usage, update/manage Dell Switches/ Wi-Fi
in the office/Print servers/ FTP sites for clients, setup print server, manage
user access on managed printers.
Setup/confirm daily backup of SQL data/Virtual Machines, upkeep
DNS/DHCP. |
RaySat
Inc. |
Job
Title: IT/Network Consultant |
Start
Date: June 2004 |
End
Date: March 2010 |
Duties
included providing support to the staff in both US & Israel locations
regarding all issues involving information technology. On an average day routinely task would
comprise checking DNS server & Exchange server logs, keep up with patches
updates for affluent performance, incremental backups followed by a full weekly;
provide users outlook e-mail, application desktop/remote vpn support, maintain a
trouble sheet log database to be reported to the comptroller; desktop/laptop
hardware-software upgrades, maintain NEC Elite IPK phone system/voicemail, VoIP,
troubleshoot/expand LAN/Wi-Fi establishment for new offices/users. Maintain Active Directory and manage the
accounts as employees come and go, setup group policies, up keep the DFS file
server, trouble shoot any scanner/print server problems, provide plans for any
future expansion or use expertise in making any IT related product purchase at
lowest possible cost bearing highest performance rate. Take pre-emptive measures to avoid network
disaster. |
Finaltier
Systems LLC |
Job
Title: Account Manager |
Start
Date: March 2005 |
End
Date: March 2006 |
Maintain
all the vendor accounts. Re-write &
finalize proposals for contract. Prepare
a monthly draft for the work done by/for the client, update invoice records, and
manage the finance exchange between Finaltier Systems and its clients. Ensure strong customer/client
relation. |
Thomas
Cook Foreign Exchange |
Job
Title: Business Services Representative |
Start
Date: June 1997 |
End
Date: February 1998 |
Duties
included exchanging foreign currency, maintaining a till of over hundred
thousand dollars, providing the passengers at Ronald Reagan Washington National
Airport with business services viz: faxing, copying, selling traveler’s checks,
travel insurance, etc. POS system was
used to interact between the work terminal and the data warehouse. Market value of foreign currencies was
accessed over LAN, and after each transaction the sale was written back to the
database. In addition to up keeping the
POS system, a strong people skill with positive attitude was mandatory to
interact with passengers from all over the world. Furthermore, creating a healthy work
environment for other team members besides training new employees were also part
of my responsibility. |
Northern
Virginia Community College |
Job
Title: Mathematics/Science Tutor |
Start
Date: September 1996 |
End
Date: May 1998 |
While
being a student at NVCC, my grade reports were good enough to become a tutor and
help students with disability or the ones falling behind in class to get better
on their feet on Math, Biology, Chemistry and other science courses. My grade point average and performance as a
tutor ensured me an excellent letter of recommendation and admission to
University of Virginia in the years to come. |
Other |
|
“I must say that you went long way for the last 3 yrs that
we have been working together.
There is no issue that you cannot tackle. It is pleasure working with you” – Ilan
Kaplan, President, Raysat Antenna Systems. |
“Thanks for your support. The Outlook support
and documentation you did for us has been of great and lasting value to ADA!” –
Rodney Sampson, IT Director, American Diabetes
Association. | |
 Updating...
ĉ Shan Abedin, Feb 9, 2015, 12:00 AM
Ċ Shan Abedin, Feb 8, 2015, 11:51 PM
|